Hiring a Caregiver

Doing a background check on a hired caregiver is a crucial step for safety and peace of mind. Here's how you can go about it—step-by-step, whether you're hiring independently or through an agency.

  • Good news: Reputable home care agencies usually run background checks for you

    Ask the agency: 

    • What kind of background checks they perform (criminal, DMV, abuse registry)? 

    • Are caregivers bonded and insured

    • Do they verify references, employment history, and certifications

    Still, you can request to see proof or ask about: 

    • Any past complaints 

    • How often checks are repeated 

    • Whether drug testing is part of the process 

  • You might find people through word of mouth in your network, posting your needs on social media. There is nothing better than a recommendation from someone you know and trust. You might also engage a geriatric care manager or aging life care expert to help you set this up. They often are nurses or social workers who charge by the hour and may know of experienced caregivers they have worked with in the past and recommend. 

    If doing this on your own here’s what to check: 

    1. Criminal Background Check 

    • Use a professional service like: 

    • BeenVerified 

    • TruthFinder 

    • Intelius 

    • Checkr 

    • Or check with your state’s background check system (many offer online portals). 

    You can also check: 

    • National and state criminal databases 

    • Sex offender registries 

    • County court records 

    • Elder abuse registries 

    2. Verify Identity & Legal Work Status 

    • Ask for a government-issued ID 

    • Use E-Verify or a background check service to confirm eligibility to work in the U.S. 

    3. Check Driving Record (If They’ll Be Driving) 

    • Contact your state’s DMV or use a background check service that includes driving records. 

    4. Check References 

    • Call at least 2–3 previous employers

    • Ask about: 

    • Reliability 

    • Punctuality 

    • Communication 

    • Ask about specific tasks you will be needing i.e. cooking, cleaning, bathing etc 

    • Any red flags or reasons for leaving 

    5. Verify Certifications 

    • If they claim to be a CNA (Certified Nursing Assistant) or HHA (Home Health Aide), verify through your state’s health department or nurse aide registry. 

    6. Drug Screening 

    • You can request a drug test at local labs like LabCorp or Quest Diagnostics

    • Some background check companies offer this as an add-on. 

     

    Tips: 

    • Always get written consent before running a background check. 

    • Include a background check clause in your caregiver contract. 

    • Meet in person and trust your instincts